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Older Vermonters and Family Caregiver Services (Older Americans Act) Policies & Guidelines

Revised Case Management Standards & Certification Procedures for Older Americans Act & Choices for Care (June 2009)
Case Manager Training Process
Case Management Reference Manual and Study Guide (June 2007) (Updated October 2008)
This study guide should help you prepare for the Case Management Certification Exam. It is not intended to be a training guide to become a Case Manager. It should be used in addition to the core training and orientation you have completed through your agency.
AAA Funding Formula (April 2006)
How the Numbers Change - An Overview of Data Sources
Area Agency on Aging (AAA) Time Study

FFY08 AAA Time Study Instructions and Spreadsheet

NAPIS Reporting Instructions and Spreadsheet

NAPIS Reporting Procedures Updated (November 2009)
Napis Reporting Requirements (November 2004)
Reporting Requirements For Title III and VII of the Older Americans Act (Not including LTC Ombudsman Program) For FY ’05 and Subsequent Years